Monday, January 19, 2009

How to resolve a quarrel online

I got into a twitter argument with a fellow giant squid yesterday (no, I'm not going to name names, if you insist on knowing, I suggest you search twitter). I ended up saying sorry through e-mail AND twitter (publicly). I don't know whether I handled it well, but at least I tried (right?).

I tried following my own advice as I gave it here in my How To Resolve a Quarrel through e-mail lens. My first advice however is to solve this kind of thing offline. Scratch that on squidoo: I don't even have any body's home phone number, and calling outside the country is perhaps not really necessary? One hopes.

So the next piece of advice: just apologize, don't make it too long. I managed to limit myself to 5 sentences. I did not let it sit however. I just wrote and send. Time will tell whether I was right to. The thing was, this time, I wasn't angry. Just sad at the misunderstanding and bad feeling that had been created.

Hope you all liked my first post for the Valley of the giants?


  1. Katinka, you can never go wrong by offering an apology. The easy way would be to ignore the offense and let a wedge form between friends. I'm glad you posted this, because I needed the reminder that time passes quickly, life is too short, and it's a good thing to clear up misunderstandings quickly. Thank you.

  2. Great idea for a lens! And awesome job building the lens.

    Keywords and phrases related to using these tips for business will be sure to bring in more targeted readers.

    Community & Charity Organizer on

  3. Business - that's a good idea. Thanks Kimberly :)

  4. Seedplanter: I wish that were true. apologies on paper CAN go wrong. I know, I've seen it happen (with one of my own apologies).